These Terms of Service ("Terms") are the rules for using the ERLC Status website. Please read them carefully. By accessing or using the website you agree to be bound by them. If you do not agree, please do not use the website.
These Terms should be read together with our Privacy Policy, which explains how we handle information, including cookies and analytics.
About ERLC Status
ERLC Status ("we", "us", "our") is an independent website that publishes the live availability of the ERLC API and the ERLC website, together with a history of recent checks and incidents. It is run by an individual based in the United Kingdom. You can contact me at [email protected].
ERLC Status is not affiliated with, endorsed by, sponsored by or connected to Police Roleplay Community, Emergency Response: Liberty County (ER:LC), Roblox or Discord. The names ERLC, ER:LC, Police Roleplay Community, Roblox and Discord, and any related logos, belong to their respective owners and are used only to identify the services we report on.
Who may use the website
You may use the website if you are able to form a binding agreement under the law that applies to you. If you are under 18, you should have the permission of a parent or guardian. The website is not intended for children under 13.
The website is free to use and you do not need an account to view it. An administration area exists for the people who run the site. It is not open to the public and is covered by the section on Administrator access.
What the website does
The website runs automated checks of the ERLC API and the ERLC website at regular intervals. It displays the results as bars showing the status of each service for each day, with a history of up to 90 days. It also publishes incidents, which are records of times when a service was slow or unavailable, with updates describing what happened.
How status is worked out
For each check we record whether the service responded, how quickly, and whether the response looked healthy. A check is classed as operational, degraded (for example a slow response or an error that is not a full outage) or an outage (for example no response or a server error). Each day is coloured from the share of checks in that day that failed or were slow. Grey means no data was recorded for that day. Days are shown in UTC.
Incidents can be opened automatically when a check fails and resolved automatically after several healthy checks. They can also be created and edited by an administrator, who may add, edit, remove and reorder updates.
Accuracy of information
We try to keep the information on the website accurate and up to date, but we cannot guarantee that it is. In particular:
- checks run from our own server at set intervals and can miss short incidents between checks;
- what you experience can differ from what our checks show, depending on your location, network and device;
- a service can appear operational to our checks while still having a problem for some users, and the reverse;
- a failed or slow check can be caused by a problem on our side, on the network between us and the service, or at the service itself;
- incident titles, times and updates may be added by automatic systems or by a person and may be incomplete, delayed or later corrected; and
- history can have gaps where our monitoring was itself unavailable.
The information is provided for general information only. You should not rely on it as the sole basis for any decision, including any commercial, operational or safety related decision. Where the ERLC services have an official status channel, that is the authoritative source.
Acceptable use
When using the website you must not:
- use it in any way that is unlawful or that breaches these Terms;
- attempt to gain unauthorised access to the website, its servers, its database, the administration area or any connected system, in breach of the Computer Misuse Act 1990;
- try to bypass, test or probe our security, rate limits or access controls without our written permission;
- introduce viruses, malware or any other harmful or disruptive code;
- send automated requests or scrape the website at a rate or in a way that harms its performance or availability for others. Reasonable, respectful use of the public pages is allowed;
- use the website to attack, overload or interfere with the ERLC services we monitor, or with any other service;
- impersonate us, an administrator or any other person, or misrepresent your connection to us;
- copy or republish the website's design or substantial parts of its content in a way that suggests it is yours or that we endorse you; or
- use the website to send spam, collect other people's data without a lawful reason, or do anything that infringes someone else's rights.
We may block access, remove content or take other reasonable steps if we think you have broken these rules, and we may report unlawful activity to the relevant authorities.
Administrator access
The administration area is only for approved administrators. Access is granted by Discord account and can be changed or withdrawn by us at any time without notice. If you are not an approved administrator you must not try to access it.
Administrators must keep their Discord account secure, must not share their access, and must only publish accurate, lawful and appropriate content. Administrator actions, including signing in and changing incidents, are recorded in an audit log, as explained in the Privacy Policy.
Intellectual property
The website, including its design, layout, text, graphics and code that we have created, is owned by us or used with permission, and is protected by copyright and other intellectual property laws, including the Copyright, Designs and Patents Act 1988. All rights are reserved except as stated here.
You may view the website, and share links to it, for personal or community use. You may quote short extracts of the status information with a clear credit to ERLC Status and a link back to the website.
Third party names, trademarks and logos remain the property of their owners. Open source software used to build the website remains under its own licences.
If you believe content on the website infringes your rights, contact me with details and I will look into it promptly.
Links and third party services
The website links to and depends on services we do not control, including the ERLC website and API, Cloudflare, Discord and our analytics tool. We do not endorse these services and are not responsible for their content, availability, accuracy or policies. Your use of them is at your own risk and under their own terms.
Cookies, analytics and privacy
We use a small amount of storage on your device to remember your cookie choice and, for administrators, to keep them signed in. With your consent we also use Umami, a self hosted analytics tool, to understand how the site is used. Cloudflare is used to deliver and protect the website and may set security cookies. Full details are in our Privacy Policy, and you can change your choices at any time using "Cookie settings" in the footer.
Availability and changes to the website
We aim to keep the website available but we do not promise that it will be available at all times or free from errors, interruptions or delays. We may need to suspend it for maintenance, fixes, security reasons or reasons outside our control, including failures of hosting, network or third party services.
We may change, improve, restrict, suspend or withdraw the website, or any part of it, at any time and without notice, and we are not liable to you if we do. As the website is provided free of charge, we are not obliged to keep it running.
Disclaimer of warranties
To the fullest extent permitted by law, the website and everything on it is provided "as is" and "as available". We do not give any warranty or promise, express or implied, including that the website or its information is accurate, complete, reliable, timely, free from errors or fit for a particular purpose.
Nothing in these Terms affects any rights you have as a consumer that cannot lawfully be excluded, including under the Consumer Rights Act 2015.
Limitation of liability
Nothing in these Terms excludes or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation; or
- any other liability that cannot be excluded or limited under the law of England and Wales.
Subject to that, and because the website is provided free of charge, to the fullest extent permitted by law:
- we are not liable for any loss or damage arising from your use of, or inability to use, the website, or from your reliance on any information on it, including where the information is inaccurate, delayed or incomplete;
- we are not liable for any loss of profit, revenue, business, contracts, anticipated savings, data, goodwill or reputation, or for any indirect or consequential loss, whether or not it was foreseeable;
- we are not liable for loss or damage caused by a virus, attack or other technologically harmful material that may infect your device as a result of using the website, as long as we have taken the reasonable steps described in our Privacy Policy to keep it secure; and
- our total liability to you for anything arising from the website, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to 100 pounds sterling in total.
Suspension and ending your access
We may suspend or end your access to the website at any time, for any reason, including if we reasonably believe you have broken these Terms. You can stop using the website at any time. Sections that by their nature should continue after access ends, including those on intellectual property, disclaimers, limitation of liability and governing law, will continue to apply.
Changes to these Terms
We may update these Terms from time to time, for example to reflect changes to the website, how we operate or the law. The date at the top of this page shows when they were last changed. Changes apply from the date they are published. By continuing to use the website after a change you accept the updated Terms. If you do not accept them, you should stop using the website.
General
- Entire agreement. These Terms, together with our Privacy Policy, are the whole agreement between you and us about your use of the website and replace any earlier understanding.
- Severability. If any part of these Terms is found to be unlawful or unenforceable, the rest will continue to apply, and that part will be treated as removed or changed to the minimum extent needed.
- No waiver. If we do not enforce a right straight away, that does not mean we have given it up.
- No transfer. You may not transfer your rights under these Terms to anyone else. We may transfer ours to another person or organisation that takes over the website.
- Third party rights. Nobody other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
- Events beyond our control. We are not responsible for failing or delaying to meet these Terms because of anything outside our reasonable control, including failures of internet, power, hosting, Cloudflare or other third party services.
Governing law and disputes
These Terms, and any dispute or claim arising out of or in connection with them or the website, including non contractual disputes, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you live in Scotland or Northern Ireland you may also bring proceedings in the courts of the part of the United Kingdom where you live. If you are a consumer, nothing in this section removes any mandatory legal protection that applies where you live.
If you have a complaint, please contact me first so I can try to resolve it informally.
Contact
If you have questions about these Terms, want to report a problem with the website, or want to raise a concern, you can contact me at [email protected].
